Method Library

The "This is Service Design Doing" Method Library offers a comprehensive collection of 54 practical method descriptions that guide practitioners through essential service design techniques. These methods encompass activities in research, ideation, prototyping, and facilitation, providing step-by-step instructions, guidelines, and valuable tips for effective implementation.

Key Features

• Research Methods: Techniques such as contextual interviews, participant observation, and cultural probes enable designers to gather in-depth insights into user behaviors and needs.
• Ideation Techniques: Methods like brainwriting, bodystorming, and the use of cards and checklists facilitate creative idea generation and concept development.
• Prototyping Approaches: Strategies including desktop walkthroughs, paper prototyping, and interactive click modeling assist in creating tangible representations of service concepts for testing and refinement.
• Facilitation Tools: Guidelines for effective workshop facilitation, stakeholder engagement, and collaborative design sessions support seamless project execution.

This method library serves as a valuable resource for service designers, providing foundational building blocks to craft user-centered and innovative service solutions. While it offers detailed descriptions of individual methods, it does not prescribe how to integrate them into a cohesive design process.

‍